Your satisfaction is guaranteed with us

Shop with confidence at Epblueridge. If you’re not absolutely delighted with your purchase, we are happy to make a return or exchange.

What is the return policy?

Items returned within 14 days of the purchase date are eligible for a full refund in the form of the original tender. An original receipt or gift receipt is required for all returns and exchanges. Returns without original receipt or with gift receipt will be refunded in the form of a store credit (unless we have a record of your purchase in our system). Cash and check refunds over $250 will be refunded by company check mailed to your address (may take up to 21 business days). There are no returns or exchanges on clearance, as-is, or final sale merchandise. We do not accept returns or exchanges on any holiday specific merchandise. A written copy of our return policy will be provided to you upon request.

What is your policy on delivery returns?

Upon delivery, please carefully examine each piece of your order. If you wish to return any item for any reason, please contact customer service at [email protected] within 2 days of your delivery. Delivery fees are not refundable and a pick-up fee equal to the delivery fee but not less than $15 will be assessed unless materials are damaged, imperfect, or defective.

What is your damage policy?

Everything we ship is thoroughly inspected at several key points in our packaging and delivery process to make sure it’s received in good condition. If the box or crate is damaged upon arrival it is your responsibility to note that on the bill of lading at time of delivery. In the rare occurrence that an item arrives damaged on delivery or is otherwise damaged before your possession, please notify the delivery team within 48 hours of the receipt of the product. We are not responsible for damages claimed if reported more than two business days after being received.